Help and feedback
Problems and suggestions about the product
Write to us from My account › Help and feedback in the app; your device and version details are attached automatically.
Got a question?
We’re here.
Write to us by email or, if you have an account, from inside the app. We read and answer every message.
EMAIL
Write to us.
Pick a topic and your email app opens with the subject line filled in.
General question
Anything you want to know about Elele.
Send an email →Setting up a community
Help setting up your community or moving over from another tool.
Send an email →Report a problem
If something does not work in the app or on this site.
Send an email →Content correction
A mistake or out-of-date information in a guide or legal summary.
Send an email →Personal data request
Access to, correction or deletion of your data.
Send an email →
IN THE APP
Support, right inside the app.
If you have an account, the app itself is often the quickest route.
- Your community’s board
Questions about dues, receipts or membership
Questions about your own community (what you owe, your receipt, your application) are for the board. Message your board directly from the app.
- Personal data
Data requests
To download your data or ask for it to be corrected or deleted, use My account › Settings › Privacy.
The answer may be here.
GET STARTED
No account yet?
Create your community; in-app support is there from day one.