Mutual aid
Aid and needs management
Record the need, approve the budget, assign someone, share the outcome.
From need to task, from task
to outcome.
A neighbourhood support network, a disaster relief group, a student society or a weekend clean-up crew: even without a formal association, the work stays organised. Every need has an owner and every task an outcome.
EVERYDAY HEADACHES
Lots of volunteers, no follow-up.
Volunteer groups form fast and grow fast, but “who’s taking this on?” often goes unanswered.
- Today
Someone posts “who can pick up our elderly neighbour’s medicine?”; three people say “me” and in the end nobody goes.
With EleleThe need is recorded and one volunteer takes it; the others see who has it. Once delivered, the request is closed.
Aid and needs management - Today
A big job — packing food parcels, a park clean-up — gets lost in hundreds of messages; nobody knows which steps are done.
With EleleThe job becomes a project split into steps; every task has an owner, a date and a status. Progress shows as a percentage.
Tasks and projects - Today
Donations sit in someone’s personal account; people ask what was spent — nobody suspects anything, but nobody is sure either.
With EleleDonations and spending are in the same fund, recorded with receipts. Everyone sees what was raised and spent on their own phone.
Income, expenses, dues and receipts
EXAMPLE FLOW
Example: need → task → outcome.
An illustrative flow; the screenshot shows demo data.
A need is reported
A volunteer records a food parcel need for a family in the neighbourhood; a coordinator approves it and sets a budget.
It’s split into tasks
Shopping, packing and delivery become separate tasks; volunteers claim the open ones.
The work is followed
Each task is ticked off when done; overdue tasks remind their owner, and the coordinator sees the whole picture on one screen.
The outcome is closed
After delivery the need is closed as met and the spending is booked with its receipt. The family’s name is visible only to authorised people.
YOUR WORDS
In the language of volunteering.
Even without a formal structure, the work is on record; the app calls your people “members”.
- Call for volunteers
- A volunteer post in the feed; anyone who wants to help signs up in a tap.
- Need
- What, for whom, by when — with an approved budget and a volunteer in charge.
- Tasks and projects
- Owner, due date, status; projects are made of tasks and show progress.
- Coordinator
- A role that approves needs, hands out tasks and runs the shared fund.
- Shared fund
- Donations raised and money spent, with receipts and a report everyone can see.
- Person receiving help
- Their name and details are visible only to authorised roles; the group sees the outcome.
MODULE SET
Modules that come switched on.
They are ready at set-up; switch off what you don’t need and turn on more later.
- Tasks
Tasks and projects
Every job has an owner, a due date and a status; projects move step by step.
- Feed
Feed, events and announcements
Announcements, posts, comments and events in one feed, with public share links.
- Communication
Messaging and notifications
Direct messages, a notification centre, preferences and dues reminders.
- Money
Income, expenses, dues and receipts
Dues plans, collections, numbered receipts, cash and bank, and a double-entry ledger.
- Offline
Offline work
Keep recording without internet; it syncs on its own when you reconnect.
Related guides and pages.
FAQ
Volunteer groups ask.
We’re not a registered association. Can we set one up?
Yes. The volunteer group type doesn’t need a legal entity. If you register as an association later, your members, tasks and fund stay in the same community.
Can everyone see volunteers’ phone numbers?
No. Numbers and personal details are shown only as far as each volunteer allows; you message each other inside the app.
Can we get going quickly in an emergency such as a disaster?
A community is set up in minutes and volunteers join with a link. Records can be entered where the internet is down; they sync when the connection is back.
GET STARTED
Bring your volunteers into one place.
Set up your community and record the first need, so everyone can see who’s on it and how it turned out.